Privacy Policy

Introduction

NestAbroad ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our expat relocation services and visit our website. By using our services, you consent to the data practices described in this policy.

Information We Collect

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our relocation services
• To process visa applications and coordinate with local authorities
• To communicate with you about your services, updates, and support
• To process payments and prevent fraud
• To connect you with our trusted partners (housing, insurance, banking)
• To improve our website and services based on usage patterns
• To send marketing communications (with your consent)
• To comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

• Service Partners: With vetted local partners who assist in providing our services (housing agents, translators, visa consultants)
• Payment Processors: With Stripe and other payment providers to process transactions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or acquisition

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly, while analytics and marketing cookies help us improve our services.

International Data Transfers

As an international relocation service, your information may be transferred to and processed in Vietnam and other countries where our partners operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For completed relocation services, we typically retain records for 7 years for legal and accounting purposes.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: